From time immemorial and possibly from the creation of man, the issue of service delivery is sacrosanct.

Service delivery which accounts for implementation of polices and directives of management and leaders have positively or otherwise affected the life and times of mankind in general.

Efficient and result oriented service delivery is a potent factor for human and capital development. Service failures in different strata of the economy have adversely affected passions, ambitions, thoughts and growth of mankind and also have debilitating implications on environmental development.

This Service Charter is therefore a potent tool strategically designed to meet the requirements for implementation of Excellent Service and a good guide to: Service Providers, Providers, Service Consumers and other Stakeholders of the Federal University of Technology, Akure. The Service Charter also lends credence to the University’s Vision, Mission and Objectives and serves as basis of accrediting and observing our services with a view of generating reports, encouraging feedbacks and sustaining good relationships between FUTA and her numerous stakeholders from different publics both at home and in the diaspora.

The University shall ceaselessly review and improve on this Charter in order to meet current trends and demands.